38: Augmented Intelligence For Small Businesses

Augmented intelligence is a term used to describe the application of AI to augment human cognitive abilities. AI can be used to help people with tasks such as decision making, language processing, and pattern recognition. This week on Build Value By Choice, Nana will talk you through the advantages of using augmented intelligence for your small business. 


AI can help automate tasks and processes which can free up employees to focus on other areas of the business. For example AI powered chatbots to deal with customer enquiries and complaints. Chatbots can also run 24/7 support.
AI can improve customer service by providing faster and more accurate responses to customer enquiries. By leveraging the power of AI, customer service representatives can quickly and easily access the information they need to resolve customer issues. 
You can use AI to automate repetitive tasks such as data entry. 
By using data analytics, businesses can identify inefficiencies and bottlenecks in their processes and then use AI to automate and streamline these processes. 
AI is constantly changing and evolving, making it hard to keep up with the latest developments. 



‘AI can help to identify patterns in customer behavior’ 

‘AI can help businesses make better decisions’ 

‘There is room for improvement in AI’









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Hosted by Nana Bonsu of Infinite Horizons, this show aims to serve small business owners who want to grow their businesses while reducing their own personal involvement. We do this through a combination of interviews with industry leaders, and host presentations. We are certified value builder advisors and leverage a statistically proven methodology to help clients such as you scale or transition their business to the next chapter. 

We care for our listeners and see their dreams as our own. We aim to foster a community that embraces freedom, generosity, and integrity. This is a show by entrepreneurs and business owners for entrepreneurs and business owners. 



Nana Bonsu:

“I am an entrepreneur and ex-Corporate Executive who’s applying his experience and knowledge from working in various ways to pursue my passion of helping small business owners increase their choices in life by leveraging my knowledge and experience, their employees, systems and money. I help small business owners transform their business and increase value through action-oriented education and implementation of strategies and tactics to make their business sellable even if they are not planning on selling. Known for establishing an environment for personal growth and development. My multicultural background equips me with the intuitive understanding of different cultures and how they impact business owners.”


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